Chapter 11 : Warranty for HDTV

An HDTV set is a personal purchase, so one has to take care. The dealer will put an extended service contract or warranty before you. The buyer may not realize that this is often a principal source of profit to the sales people. Now, it is up to the buyer to decide whether the product is worth the extra bucks in the form of warranty. 

Take an extended warranty like an insurance policy. Consider the rewards of it, the things included in the contract, and those that are excluded.

Remember, if something is not in written form in the contract, then that thing does not exist, no matter how many times the salesperson talks about it.

Another important thing to consider is the place of servicing. The contract should include ‘in-home’ words written in it. Do not accept contracts without home service. You might think it is easy to carry the medium size TV set to the service location. It is not actually.

Generally, service contracts offer yearly servicing, which includes only external cleaning and slight tunings. Besides this, it is always risky to service a HDTV set, as there is no definite way to scrutinize the service person’s qualification and skill. Who knows whether he is an expert in HDTV technology or just an amateur?

Read each and every word of the service contract before accepting it. If you do not understand certain terms and conditions, verify them then and there. Doubts may lead to misunderstandings later.

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